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Home » Blog » BESCOM EV Mitra App Now Multilingual with WhatsApp Payments
EV News

BESCOM EV Mitra App Now Multilingual with WhatsApp Payments

Ankit Sharma
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Ankit Sharma
ByAnkit Sharma
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Last updated: 15 September 2024
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BESCOM EV Mitra App Now Multilingual with WhatsApp Payments

Bengaluru, India – In a significant move to boost electric vehicle (EV) adoption in Karnataka, the Bangalore Electricity Supply Company Limited (BESCOM) has launched an upgraded version of its EV Mitra app. The revamped app offers a more intuitive and user-friendly interface, along with several new features designed to enhance the overall experience for EV owners.

One of the key enhancements in the updated EV Mitra app is the introduction of multilingual support. The app is now available in 11 languages, including Kannada, Hindi, and English, making it accessible to a wider range of users across the state. This feature is especially beneficial for those who may not be proficient in English, as it allows them to easily navigate the app and access information in their preferred language.

In addition to multilingual support, the EV Mitra app has also been equipped with a WhatsApp support bot. This innovative feature enables users to initiate charging and process payments directly through WhatsApp, eliminating the need to open the app or use additional platforms. This streamlined process aims to make the EV charging experience even more convenient and hassle-free.

Government Supports EV Adoption with BESCOM’s App Upgrade

The upgraded app provides comprehensive details on EV charging stations, including their locations, availability, and amenities. This information empowers users to plan their journeys efficiently and locate charging stations that meet their specific needs. In case of any technical issues during charging, users can now receive a refund directly through the app.

Energy Minister KJ George emphasized that the multilingual interface of the EV Mitra app reflects the government’s commitment to making green travel more accessible and affordable for everyone. Mahantesh Bilagi, managing director of BESCOM, reiterated the company’s dedication to enhancing user experience as it continues to develop EV-charging infrastructure in Karnataka.

The launch of the upgraded EV Mitra app is a significant step towards promoting the adoption of electric vehicles in the state. By providing a more user-friendly and accessible platform, BESCOM aims to encourage more people to make the switch to electric vehicles, contributing to a cleaner and greener future.

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BESCOM: A Powerhouse for Karnataka

Bangalore Electricity Supply Company Limited (BESCOM) is a leading electricity distribution company in Karnataka, India. It is responsible for providing power to the city of Bengaluru and several surrounding districts. BESCOM plays a crucial role in meeting the growing energy demands of the region, supporting economic development, and improving the quality of life for its customers.

With a focus on reliability and efficiency, BESCOM strives to deliver uninterrupted power supply to its consumers. The company has been actively involved in various initiatives to promote energy conservation, improve grid infrastructure, and integrate renewable energy sources into its power mix. BESCOM’s commitment to sustainability and customer satisfaction has earned it a reputation as a trusted and reliable electricity provider in Karnataka.

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