Saturday, September 27, 2025

From Frustration to Confidence: Building a Dependable EV Charging Network

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If you’ve ever driven an EV in India, you’ve probably experienced the frustration – you find a charger on an app, drive there, and it’s out of order. It’s not just inconvenient; it’s stressful.

This single issue is one of the biggest reasons many people still hesitate to switch to electric mobility. I started Reliable Charge to fix that.

My goal was simple: make sure EV charging works every single time. I’m not chasing big numbers or trying to cover every inch of the map. I’m chasing uptime – the confidence that when you pull into one of our stations, you’ll be back on the road quickly.


Most people believe India just needs more chargers. While that’s partly true, the bigger problem is that many chargers already out there don’t work reliably.

I hear the same complaints from EV drivers all the time – chargers that show as “available” but are actually broken, “fast chargers” that slow down after a few minutes, charging bays blocked by parked cars, stations placed in low-demand areas just for the sake of numbers, and payment systems that make you jump through hoops.

From Day 1, I decided we would do things differently. When our first public charger went live in Noida on January 1, 2025, I made two promises to myself: we would only build chargers in places people actually need them, and we would keep them working – no matter what.


Our approach is straightforward but disciplined. For property owners, there’s no cost at all – we invest, install, operate, and maintain the chargers. You simply get a share of the revenue without spending a rupee.

When it comes to location selection, we rely on real data – analysing traffic flow, EV density, surrounding infrastructure like offices, malls, hotels, and most importantly, power supply.

If a location doesn’t have enough grid capacity, we upgrade it rather than installing something that won’t work. And above all, uptime comes first. We monitor all chargers remotely, run preventive maintenance, and keep field teams ready to respond.

If something goes wrong, we aim to fix it in hours, not days. Plus, our chargers are OCPI-ready, which means that in the near future, drivers and fleets will be able to charge across networks seamlessly with one account and one payment.


Right now, Delhi NCR is home base, with Noida and Greater Noida leading the way.

We’re expanding across commuter corridors in the region, focusing on fleet hubs, highways, and high- footfall partners like Grade-A offices, hotels, QSRs, malls, logistics parks, hospitals, and dealerships.

Our highway strategy includes dedicated bays, on-site attendants, and high-power DC chargers up to 200–240 kW for premium 4Ws, e-buses, and light trucks. Wherever dwell time and demand meet, we’re there


I don’t measure success by how many chargers we have – I measure it by how many are actually used.

Every site is designed for utilisation, not just to make a press release look good. We work directly with power companies to ensure every site has the energy it needs.

We keep property owners happy with transparent revenue sharing and monthly reports. For fleets, we provide dedicated bays, RFID cards, and consolidated billing.

And we focus on preventing breakdowns, not just fixing them after they happen.


The road ahead is exciting. Over the next year, we’re deepening our Delhi NCR coverage before moving into high-traOic corridors across North and Central India.

We’re adding more high-power bays for buses, LCVs, and premium 4Ws, enabling roaming readiness through OCPI integrations, expanding predictive maintenance, and piloting battery storage solutions with OEM partners to speed up deployments and improve economics.

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