What Happened to Citroën? Why It Has Struggled to Build Momentum

Ankitt Sharrma
14 Min Read
What Happened to Citroën? Why It Has Struggled to Build Momentum

Citroën’s India EV story is not a product failure but a channel failure. The eC3 was built to win fleet buyers, and that channel collapsed in 2025. In H1 2026 Citroën registered just 196 electric cars on VAHAN, down 76%, while the brand more than doubled its dispatches to 4,908 units on the strength of its petrol cars.

  • The 2024 momentum was fleet-led. More than 7,000 eC3 units were committed through fleet MoUs in 2024. BluSmart alone accounted for 4,000. Even then, Citroën’s EV registrations fell 4% in calendar 2024 while the market grew about 20%.
  • The anchor buyer disappeared. BluSmart shut down after SEBI action in 2025, with fewer than 500 Citroën EVs delivered. The order was written off.
  • Retail never filled the gap. Monthly eC3 sales have stayed in double digits through 2025 and 2026.
  • Citroën has not exited EVs. It relaunched the car as the eC3X in June 2026 with a battery subscription option, and a next-generation eC3 is testing in Bengaluru.

In 2024 the eC3 looked like a breakout. Fleet operators signed MoUs for more than 7,000 units in four months, and Citroën became the first multinational carmaker to export EVs from India, shipping 500 units to Indonesia in April 2024.

Fleet buyerUnits committedSignedOutcome
BluSmart Mobility4,000Mar 2024Fewer than 500 delivered before BluSmart shut down; order written off
Cab-E2,000Jun 2024300 eC3s in fleet at signing; later deliveries not disclosed
OHM E Logistics1,000May 2024Delivery status not disclosed
Refex Green MobilityNot disclosedJul 2024Runs a mixed fleet with the Tata Tigor EV

The registration data told a different story even then. According to VAHAN-based analysis, Citroën registered 1,873 electric cars in calendar 2024, down 4% from 1,949 in 2023, while India’s electric car market grew about 20%. Its EV share fell from 2.36% to 1.89%, and monthly registrations swung from 388 in September 2024 to 82 in November and zero in December. Autocar Professional later restated the 2024 total as 1,925 units, still below 2023.

An announced commitment and a registered vehicle measure different stages of a deal. The 2024 headlines counted the first; the market only ever saw the second.

The retail picture was weak from the start. Contemporary coverage noted that fleet buyers showed far more interest than private customers. In March 2024 Global NCAP rated the tested eC3, fitted with two airbags, zero stars for adult and one star for child occupant protection. That rating applies to the 2024 specification; later equipment changes do not by themselves establish a new score.

The export story did not hold either. In Indonesia, eC3 wholesales reached only 166 units from January to May 2025, according to Gaikindo data reported by Katadata.

Open question: how many of the Cab-E, OHM and Refex units were actually delivered. None of the three has published a delivery count.


Demand: the market grew, Citroën’s share of it did not

The problem is not weak EV demand but weak demand for this car. Electric car registrations nearly doubled year on year to about 35,000 in September 2026, roughly 8.5% of four-wheeler registrations. Citroën went the other way: its EV registrations fell 55% to 871 units in calendar 2025, cutting its share to 0.49%, then fell another 76% to 196 units in H1 2026. Dispatch data tells the same story, with 18 eC3s in September 2025 and 71 in June 2026. For FY26 (April 2025 to March 2026), Autocar India put eC3 sales at 576 units, down more than 71% from FY25.

Three things held retail back. The zero-star Global NCAP result damaged trust. Citroën’s own pre-launch guidance put real-world range at about 240 to 250 km, against a 320 km claim. And the car faced the Tata Tiago EV, Punch EV and MG Comet, all backed by larger dealer networks.

Supply: the plant is ready, the product cadence is not

Citroën builds the eC3 at Thiruvallur, Tamil Nadu. Stellantis plans to raise output there from 16,000 units in 2026 to more than 43,000 by 2028. The constraint is product, not capacity.

The eC3 went more than three years without a meaningful update. The June 2026 eC3X brought new features and a lower price but kept the same 29.2 kWh battery and motor. An ë-C3X EXTENDED variant followed on 7 September 2026, claiming 330 km MIDC through efficiency changes Citroën has not fully detailed. A next-generation eC3 on Stellantis’ Smart Car Platform, with a 44 kWh battery and 111 bhp motor, has been spotted testing in Bengaluru. Citroën has not confirmed an India launch.

Capital: money is flowing to the plant and to petrol cars

Stellantis has spent ₹11,000 crore in India across manufacturing, R&D and suppliers. In January 2024 it earmarked a further ₹2,000 crore for Citroën by 2030, covering both ICE and EV manufacturing, with no EV-specific split disclosed. In September 2026 it bought out the CK Birla Group’s stake to take full control of the Thiruvallur JV.

The spending pattern points to petrol first. The August 2025 “Citroën 2.0” reset, fronted by MS Dhoni, focused on the C3, Aircross and Basalt. Management said further electrified models would follow “when market conditions align”.

Policy: the fleet case lost its subsidy and its anchor

Fleet EV economics depended on incentives. The end of FAME-II weakened bulk EV purchases, and BluSmart removed the largest buyer when it suspended operations in April 2025 after SEBI alleged financial misconduct; Reuters reported it entered insolvency proceedings in July 2025. Industry insiders told Financial Express that bulk fleet EV demand had all but disappeared. Citroën, with no retail base to fall back on, was more exposed than Tata.


Citroën has not been silent in 2026. It has announced two eC3X updates through its own newsroom, but neither got much coverage. The quiet is partly a reach problem, not only a product one.

DateUpdateSource
21 Sep 2026Stellantis takes 100% of the Thiruvallur JV; capacity plan of 16,000 units in 2026 rising to 43,000+ by 2028Autocar Pro
7 Sep 2026ë-C3X EXTENDED launched at 330 km MIDC (up from 325 km), alongside new AircrossX and BasaltX variantsCitroën India newsroom
10 Jul 2026H1 2026 India dispatches reported at 4,908 units, more than double H1 2025Rushlane
17 Jun 2026Updated ë-C3X launched with a Battery-as-a-Service optionCitroën India newsroom
23 Jan 2026Bookings-led, demand-sensing sales model for select variants under the Citroën 2.0 strategyStellantis India media

Two eC3X updates in under three months show Citroën is still working on the EV. Early sales show limited scale: VAHAN data shows 55 Citroën EV registrations, all ë-C3X, in September 2026, against 47 a year earlier. It is too early to read the EXTENDED variant in that same month’s numbers.


Most of Citroën’s forward-looking numbers are company targets. The one hard target we can test, 2,000 units a month, has not been met.

ClaimMade byStatusWhat the data shows
eC3X range of 325 km MIDC, up 79 km; 330 km for EXTENDEDCitroën India, Jun 2026; EXTENDED, Sep 2026Company-reportedSame 29.2 kWh battery and motor. A 79 km gain implies a prior rating of 246 km, not the 320 km quoted at the 2023 launch; Citroën has not explained the difference
2,000 units a month; volumes doubled in FY26Stellantis India managementNot metSeptember 2026: 900 units dispatched, 803 registered on VAHAN
Q4 2025 sales three times Q3Citroën IndiaCompany-reportedConsistent with October 2025 dispatches of 1,426, up 99% YoY
H1 2026 sales more than doubledCitroën globalVerified4,908 units dispatched in H1 2026 (industry wholesale data)
4,000 eC3s for BluSmart over 12 monthsCitroën and BluSmart, Mar 2024Did not happenFewer than 500 delivered; order written off
Capacity of 43,000+ units by 2028Stellantis India, Sep 2026Company planNo model or powertrain mix disclosed
₹2,000 crore for ICE and EV by 2030Stellantis, Jan 2024Company commitmentNo EV-specific allocation disclosed
More electrified models “when market conditions align”Stellantis India managementStatement, no timelineOnly EV on sale remains the eC3X

September 2026 figures differ by source because dispatches and registrations measure different things. A third VAHAN tally puts all of Stellantis India, Jeep included, at 765 units, below the Citroën-only figure. Single-month brand numbers should be read with care until checked against the VAHAN dashboard directly.


One decision matters more than all the others: whether Stellantis localises the next-generation eC3 for India.

  1. Next-generation eC3 localisation. A 44 kWh car built at Thiruvallur would be Citroën’s first EV designed to compete on range. Media estimates put a likely price at ₹10 lakh to ₹12 lakh, which is speculation until Citroën confirms.
  2. eC3X uptake under Battery-as-a-Service. At ₹6.29 lakh upfront plus ₹2.26 per km (Autocar India; one Autocar Professional report gives ₹6.89 lakh), the BaaS plan targets cost-sensitive buyers. VAHAN data for July to December 2026 will show whether it moved volumes. September 2026 registrations were 55 units, up from 47 a year earlier, so the next three months are the real test.
  3. EV versions of the C3X, Basalt X or Aircross X. Management has tied these to market conditions. Any homologation filing or test sighting would be the first signal.
  4. Use of the new capacity. If the 43,000-unit plan for 2028 includes a meaningful EV share, Stellantis will need to say so in its capacity and supplier announcements.
  5. Fleet channel recovery. A return of bulk ride-hailing EV orders would help Citroën more than most rivals, since the eC3 was built for that buyer. Disclosure of deliveries against the 2024 commitments, and any repeat orders, would be the clearest proof the fleet model worked.

Citroën did not lose momentum in EVs. It never had retail momentum to lose. What it had in 2024 was a stack of fleet commitments, and when BluSmart collapsed and FAME-II ended, that stack fell with them.

The brand’s recovery since then is real, but it is a petrol recovery. Citroën more than doubled its India volumes in H1 2026 with the C3, Aircross and Basalt, while the eC3 stayed below 100 units a month. The eC3X relaunch is a holding move: a lower price and a subscription model on an unchanged powertrain.

The silence the market has noticed is partly a reach problem: Citroën announced two eC3X updates in 2026, and neither registered widely. Beyond that, it is not an exit but a wait. Stellantis now owns the plant outright and plans to nearly triple its capacity by 2028. The next-generation eC3 testing in Bengaluru is the product that would justify an EV share of that capacity. Until Citroën commits to localising it, the eC3 should be read as a placeholder, and Citroën as an ICE brand with an EV option rather than an EV contender.

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Ankitt Sharrma is the Founder & Editor of All India EV, a publication focused on India’s electric mobility industry. He covers EV manufacturers, charging infrastructure, batteries, investments, policy and market trends. His work includes market analysis, industry interviews and the All India EV Intelligence and The 9AM Show series.
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